Manufacturer: Sony Electronics Inc
Product: Personal Computers
Hazard: The computers lithium-ion batteries can overheat, posing fire and burn hazards.
Injuries: Sony is aware of four incidents, which occurred in Asia, of computers overheating, resulting in units smoking, catching on fire and melting. No injuries have been reported.
Description: This recall includes Sony’s VAIO Flip PC laptops with model number (product name) SVF11N13CXS. The computers were sold in three colors silver, black and pink. They have a Panasonic-manufactured lithium-ion battery and a folding touch screen that measures about 11.6 inches diagonally and a backlit keyboard. The VAIO logo is etched on the outer top of the computer, near the hinge. The model and serial numbers are printed on a black label with white lettering on the underside of the screen. To locate the label, consumers should open the computer, move the switch from the lock to the release position and flip the display.
Remedy: Repair, Refund
Sold At: Sony retail stores nationwide and online at www.store.sony.com from February 2014 to April 2014 for about $800.
Units: About 680
Consumer Contact: Sony toll-free at (866)702-7669 anytime or online at www.sony.com and click on the Support tab, then on Electronics and then on Product Support. Once on the Product Support site, click on the Computers & Tablets tab, then on VAIO Laptops & Desktops and scroll down to Product Alerts for more information.