CPSC Recall - Issued 5/21/2014
Nest Labs Recalls to Repair Nest Protect Smoke + CO Alarms Due to Failure to Sound Alert
Manufacturer: Nest Labs Inc
Product: Nest Protect: Smoke + CO Alarm
Hazard: Activity near the product during a fire can prevent the alarm from immediately sounding when the Nest Wave feature is enabled.
Injuries: Nest Labs has received no reports of incidents, injuries or property damage.
Description: This recall includes all Nest Protect Smoke + CO alarms. The alarms are made of black or white plastic and are about 5.25 inches square with rounded corners and about 1.5 inches deep. The word “nest” is on a large button on the face of the alarm. Consumers can enable the alarms to be controlled by a computer or a smartphone over a wireless network. The alarms have a Nest Wave feature, which allows users to temporarily silence some alerts or cancel a manual test by vigorously waving an arm near the unit that triggered the alarm. Nest Protect Smoke + CO alarms came from the factory with the Nest Wave feature enabled and with the slider button in the “On” position in Nest Protect Settings.
Remedy: Repair/Refund
Sold At: Best Buy, Home Depot and other retailers nationwide, and online at nest.com, amazon.com, bestbuy.com and homedepot.com from November 15, 2013 to April 3, 2014 for about $130.
Units: About 440,000
Consumer Contact: Nest Labs at (800) 249-4280 anytime or online at www.nest.com and click on Nest Protect Safety Notice for more information.
Company Website: www.nest.com
