Exmark Recalls Quest ZRT Riding Mowers Due to Loss of Steering Control and Crash Hazard

Manufacturer: Exmark Manufacturing Co. Inc

Product: Exmark Quest ZRT Riding Mowers

Hazard: The riding mower’s steering assembly can fail and cause riders to lose steering, posing a crash hazard.

Injuries: There have been nine incidents with the riding mowers, including one back injury.

Description: This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. The following models and serial number ranges are included. Steering Control and Crash Hazard Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product. Recall date: May 15, 2014 Recall number: 14-184 Previous Next Enlarge Exmark Quest ZRT Riding Mower 1 of 2 photos Exmark Quest ZRT Riding Mower Download Share Recall Summary Name of product: Exmark Quest ZRT Riding Mowers Hazard: The riding mower’s steering assembly can fail and cause riders to lose steering, posing a crash hazard. Remedy: View Details Repair Consumer Contact: Exmark at (800) 667-5296 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.exmark.com and click on Service & Support, then on Safety Resources at the bottom of the page for more information. Report an Incident Involving this Product Recall Details In conjunction with http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/39441r-eng.php Units About 5,300 in the United States and 40 in Canada (About 2,200 Quest 2009 and 2010 ZRT riding mowers were previously recalled in May 2012 for a different hazard.) Description This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. The following models and serial number ranges are included. Recalled Exmark Quest ZRT Riding Mowers Model number Serial number range Size of mowing deck QST20BE422 814303 through 891973 42 inches QST22BE482 803664 through 895485 48 inches QST24BE522 810131 through 887319 52 inches

Remedy: Repair

Sold At: Hardware, lawn and garden, rental equipment stores and others nationwide from April 2009 through October 2010 for between $4,600 and $6,000.

Units: About 5,300 in the United States and 40 in Canada

Consumer Contact: Exmark at (800) 667-5296 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.exmark.com and click on Service & Support, then on Safety Resources at the bottom of the page for more information.

Company Website: www.exmark.com

CPSC Recall Notice: http://www.cpsc.gov/en/Recalls/2014/Exmark-Recalls-Quest-ZRT-Riding-Mowers/