CPSC Recall - Issued 3/12/2014
Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation
Manufacturer: Flextronics Sales & Marketing AP Ltd
Product: Wireless activity-tracking wristband
Hazard: Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.
Injuries: The firm has received about 9,900 reports of the wristband causing skin irritation and about 250 reports of blistering.
Description: This recall involves Fitbit Force Trade Mark wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.
Remedy: Refund
Sold At: AT&T, Apple Stores, Best Buy, Brookstone, Dick’s Sporting Goods, Radio Shack, REI, Sports Authority, Target and other stores nationwide, and online at Amazon.com and Fitbit.com from October 2013 to February 2014 for about $130.
Units: About 1,000,000 in the U.S. and 28,000 Canada
Consumer Contact: Fitbit, toll-free at (888) 656-6381 from 8 a.m. to 8 p.m. ET daily or online at www.fitbit.com and click on Recall/Safety Info on the right side of the page next to Terms of Use for more information.
Company Website: www.fitbit.com
